Carrie Lazorchak

Senior VP & GM World Wide Field Organisation, Enterprise, Nuance

Josh Dieg

Manager, Digital Engagement Portfolio & Strategy, Verizon Wireless

Gabriel Steele

Tribe Lead – Customer Authentication, CX Australia Division, ANZ Bank

George Goucher

Performance Manager – AI, Robotics and Emerging Technology, Jetstar Airways

Venetia Blackman

Assistant Commissioner, Corporate Applications, ATO

Ashley Blake

Director, Digital Product Management Conversational Platform/Virtual Agent, USAA

Sasha Agafonoff

Biometrics Security Specialist – Asia Pacific, Nuance

Jude Anderson

Executive Manager, Digital Conversations, Commonwealth Bank

Greg Bubke

Director, Customer Service Direct, Department Transport and Main Roads, Queensland

Simon McKee

Deputy Commissioner, Office of State Revenue – Queensland Treasury

Josh Burns

Assistant Director Digital Engagement, IP Australia

Robert Schwarz

Managing Director, Enterprise – Aust & NZ , Nuance

Lauchlan Eddy

Head of Strategy and Innovation, Enterprise Aust & NZ, Nuance

Jeffrey Gallagher

Product Manager for Conversational Platform, USAA